Returns & Exchanges
We stand behind the quality of our DEWALT footwear and offer a 30-day return policy for items in their original, unworn condition. If your gear doesn't meet your expectations for fit or performance, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Drop Off Package
Drop off your package at any authorized carrier location; ensure the box is taped securely to protect the footwear during transit.
- 4.Inspection and Refund
Our warehouse team will inspect the returned boots within 5-7 business days, and your refund or exchange will be processed immediately upon approval.
