Frequently Asked Questions
Everything you need to know about your DEWALT performance footwear.
How do I determine the correct size for my DEWALT boots?
Our footwear generally runs true to size. We recommend measuring your foot and consulting our detailed size guide, which includes conversions for US, UK, and EU sizing to ensure a perfect fit for maximum safety.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn footwear in its original packaging. If your boots don't fit or meet your expectations, you can initiate a return through our online portal for a full refund or exchange.
Are DEWALT boots covered by a warranty?
Yes, all DEWALT footwear is backed by a limited 1-year warranty against manufacturing defects. This covers issues with materials and workmanship under normal wear and tear conditions.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do you offer waterproof or slip-resistant options?
Absolutely. Many of our models feature specialized waterproof membranes and oil-resistant, slip-resistant outsoles designed to meet or exceed industry safety standards for demanding work environments.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.